A small production site in France
Our production team carefully plans each day ahead. Depending on the ancient mixture they are going to prepare, they request the different ingredients from the warehouse, which is only 200 m away.
Some days they mainly prepare loose tea, other times they produce tea bags. However, the method is always the same and involves transporting the ingredients from the warehouse to the different parts of the production site. They are then weighed before our experts follow one of the 'recipes' for our blends, then packaged by state-of-the-art machines, with staff putting the final touches to the packaging by hand.
Our production site consists of seven rooms, each of which is reserved for the manufacture of specific products, including bulk mixtures, tea bags, boxes and of gift sets gifts. Each piece bears the name of one of our teas !
From Normandy to the world
Our teas are then put through another quality control process and stored in our warehouse, where they wait to continue their journey. Their last stop before reaching your cup of tea is one of our 110 partner stores or points of sale. A large portion of our facilities are reserved for online orders. Although robots are used to pick products, each package is prepared, checked and completed to the highest standards by a member of staff before being shipped to wherever you are in the world.
You know a little more about what goes on behind the scenes at Kusmi Tea and on everything that involves preparing your tea ! The only thing left to do is sit back and savor our unique creations, thinking about the places they have traveled before reaching you.