General Terms and Conditions of Use (USA)
As of April 1, 2026
Thank you for visiting the brand's website KUSMI TEA www.kusmitea.com, (hereinafter referred to as the “Site”).
1. Scope
These Terms and Conditions of Use (hereinafter referred to as “the Terms and Conditions of Use” or “TCU”), set forth below, govern access to and use of the Site by any natural or legal person of legal age (hereinafter the “User ”). Therefore, you must read them carefully before using the Site.
The General Terms and Conditions of Use for the Site are supplemented by the Terms and Conditions of Sale regarding the terms and conditions applicable to any purchase made on the Site, as well as by the Privacy Policy and the Cookie Policy available on the Website.
The Terms of Use are available at any time via a link at the bottom of the Website.
2. Acceptance of the Terms of Use
Any access to or use of the Site implies your full, complete, and unconditional acceptance of these Terms and Conditions of Use. If you do not wish to accept all or part of these Terms and Conditions, you are asked to refrain from using the Site.
You acknowledge that these Terms of Use constitute the complete and exclusive agreement between you and ORIENTIS DISTRIBUTION LLC regarding your use of the Site.
ORIENTIS DISTRIBUTION LLC reserves the right to modify the terms, conditions, and provisions of the Terms of Use at any time; such modifications shall be deemed accepted by the User upon viewing them.
ORIENTIS DISTRIBUTION LLC’s failure to enforce any right or provision shall not constitute a waiver of the right to enforce it at a later time.
3. Liability
ORIENTIS DISTRIBUTION LLC is committed to taking all necessary steps to ensure the proper implementation of the service provided to you.
The Site strives to provide accurate and up-to-date information. However, this information is provided for informational purposes only and is not binding. Furthermore, this information should be considered as of the time it was posted online, not as of the time the Site is viewed.
To the fullest extent permitted by applicable law, and without prejudice to the rights that are mandatorily guaranteed to consumers under their national laws, ORIENTIS DISTRIBUTION LLC disclaims all liability in the event of:
- Interruption, malfunction, or unavailability of access to the Site;
- Damage resulting from misuse of the Site or improper configuration of your computer;
- Damages of any kind resulting from fraudulent intrusion by a third party that has led to a modification of the information made available on the Site;
- Technical, hardware, or software failures of any kind, including the risk of infection by viruses circulating on the network;
- Data loss due to a malfunction of the User’s computer or network;
- A breach due to a force majeure event as generally understood.
Nothing in these Terms shall have the effect of limiting or excluding ORIENTIS DISTRIBUTION LLC’s liability beyond what is permitted by applicable mandatory laws, nor shall it deprive the User of his or her legal rights.
In addition, the User agrees to:
- Do not use the Site for any purpose that is unlawful or contrary to applicable laws;
- Do not circumvent technical restrictions (e.g., data scraping);
- Respect the intellectual property rights of others.
4. Privacy Policy and Cookies
ORIENTIS DISTRIBUTION LLC collects personal data in connection with the use of the Site. The provisions governing the processing of this data are described in our Privacy Policy and the Cookie Policy of the Site.
If you do not wish to receive telemarketing calls from companies of which you are not a customer, you can sign up for the telemarketing opt-out list at www.bloctel.gouv.fr.
5. Intellectual Property
The Site and all elements (including, but not limited to: text, logos, names, trademarks, designs, models, images, audio elements, software, icons, layout, databases, domain names, photographs, graphic design, animated or non-animated sequences, with or without sound, etc.) appearing on the Site, as well as their compilation, are the exclusive property of ORIENTIS DISTRIBUTION LLC or are subject to authorization for use or a license from third parties. ORIENTIS DISTRIBUTION LLC does not grant any license, authorization, or right to the User other than the right to view the Site. Any reproduction or representation, in whole or in part, on any medium, of any element appearing on our Sites is strictly prohibited, except for one copy for private, individual, personal, non-transferable, and non-commercial use, and subject to compliance with the intellectual property rights and any other property rights mentioned herein. Any transfer or licensing of any component of the Site is subject to the prior written authorization of ORIENTIS DISTRIBUTION LLC; any violator may be subject to legal action.
ORIENTIS DISTRIBUTION LLC assumes no liability for any misuse and/or unauthorized use of these materials.
6. "Games and Contests" organized by ORIENTIS DISTRIBUTION LLC and its partners
ORIENTIS DISTRIBUTION LLC may organize games and contests on the Site. Participation in these games or contests requires active participation on your part, specifically by filling out an entry form or entering an entry code.
Notwithstanding the rules of the promotional game or contest related to the participation in question, the prizes are available only while supplies last. Furthermore, the prizes won are neither transferable nor exchangeable, and cannot be redeemed for any form of compensation.
7. The Newsletter
You can subscribe to the newsletter from KUSMI TEA in order to receive information about news and events related to the brand, its products, the Site, and its partners through one of the following methods:
· by entering your email address in the field provided under the heading “ Sign up for our newsletter to receive your exclusive code "from the Site's home page or in the sections on the 'Advice' page"
· by entering your email address in the field provided in the Site's footer under the heading " Sign up to take advantage of all our offers and the latest news. »
· by checking the " I'm signing up for the newsletter to receive exclusive offers and the latest updates. "when you sign up for the loyalty program"KusmiKlub »
You can unsubscribe from the newsletter from KUSMI TEA at any time by clicking the unsubscribe link at the bottom of each newsletter and entering your email address.
8. Text Message
You can sign up for SMS campaigns from KUSMI TEA to receive information about news and events from KUSMI TEA, by checking the " I receive the offers via text message. "when you sign up for the loyalty program"KusmiKlub ».
You can unsubscribe from SMS campaigns from KUSMI TEA at any time by sending the words “ Stop Text Messages "to the number listed in each text message sent by ORIENTIS DISTRIBUTION LLC."
9. Dispute - Applicable Law
Language and Governing Law :
These General Terms and Conditions of Sale and the sale of the Products are governed by French law. However, if you reside in the United States, the application of French law does not affect the mandatory consumer protection provisions set forth in the laws applicable in your state of residence.
The Terms and Conditions are written in French. Translations may be made available to customers for informational purposes only. In the event of any discrepancy in interpretation between a translated version and the French version, the latter shall prevail, without this having the effect of depriving the consumer of the mandatory rights granted to them by the laws of their country of habitual residence.
Dispute Resolution:
In the event of any issues regarding an order, the delivery of Products, or the performance of these Terms and Conditions, the Customer is asked to first contact ORIENTIS DISTRIBUTION LLC’s customer service department at the following address: contactfr@kusmitea.com, in order to seek an amicable resolution.
Jurisdiction:
If no amicable agreement is reached within a reasonable period of time, any dispute or claim arising out of or in connection with these Terms and Conditions shall be subject to the jurisdiction of the French courts, subject to the Customer’s mandatory rights under applicable consumer protection laws.