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Kusmi Tea game

How does the spin-the-wheel work?

Spin the wheel and try to win a Rituel gift set, our best-sellers and many more surprises!

Spin-the-wheel steps:

1
Enter your email
Enter your email address to take part
2
Spin the wheel
Click to spin the wheel and discover your prize
3
Copy the promo code
Copy your promo code
4
Add the free product
Add the free product to your basket
5
Spend £30 or more
Complete your basket to reach the required minimum
6
Apply the code
Paste the promo code into your basket and confirm
1
Enter your email
Enter your email address to take part
2
Spin the wheel
Click to spin the wheel and discover your prize
3
Copy the promo code
Copy your promo code
4
Add the free product
Add the free product to your basket
5
Spend £30 or more
Complete your basket to reach the required minimum
6
Apply the code
Paste the promo code into your basket and confirm

Are you experiencing an issue?

Use the FAQ section to answer your customers' most frequently asked questions.

The pop-in is not appearing
  • Is the pop-in not appearing? You may already have taken part in the game today! You can try again tomorrow.
  • “Spin to Win” badge: click the badge at the bottom right of your screen to reopen the pop-in and try your luck again.
  • Try reloading your page or changing browser: this often resolves the issue quickly!
  • Your browser may be blocking the pop-in: enable cookies or try another device to access the game.
The pop-in is frozen
  • Is the pop-in frozen? Try refreshing the page by pressing F5 or reloading it in your browser.
  • If the pop-in does not close, you can try opening the site in another browser or on another device.
  • Is the issue persisting? Clear your browser cache: this often resolves blocking issues.
  • As a last resort, you can temporarily disable browser extensions that may cause conflicts, such as ad blockers.
The promotional code is not appearing
  • Can't see your promo code? Don't panic! It is probably already in your basket. Check before continuing.
  • If your promo code does not appear, try reloading the page.
Recommended devices and browsers
  • If the game does not work on your device, try switching to a smartphone or a recent computer.
  • The game works best on the latest versions of browsers such as Chrome, Safari or Firefox: update your browser for a better experience!
  • Are you using a slightly older device? No problem: try another device to maximise your chances.
Need further help?
  • Only one entry is possible per day! Come back tomorrow to try your luck again.
  • Unsure how the game works? See our simple game instructions!

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