Our Purchasing & Quality department takes action both upstream and downstream of the supply chain with a rigorous selection process for our raw materials and suppliers.
Our suppliers are experts in selecting the finest fruits, flowers and spices, which they then use to produce high quality essential oils and natural flavors. Our flavorists are constantly discovering new combinations, to create teas that are both delicious and surprising!
It's important to us to work with suppliers that follow our Quality Charter. The charter defines our specifications in terms of quality and food safety, and requires us to implement a very strict qualification process as well as regular evaluations and audits.
In order to guarantee consistent supply quality, every lot of raw materials must be validated by our quality department at the time of purchase, then inspected upon arrival at our production facilities in Le Havre via several types of tests (analytic, visual and taste) so that we can offer you the best organic black and herbal teas possible.